Privacy Policy

Last updated: January 30, 2025

1. Introduction

OoplasInc.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ooplasincr.com or use our English learning services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, postal address)
• Educational background and English proficiency level
• Learning goals and preferences
• Payment information (processed securely through third-party payment processors)
• Communication records and correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Pages visited and time spent on pages
• Referring website information
• Cookie and tracking technology data

3. How We Use Your Information

We use collected information for the following purposes:

• Provide and improve our English learning services
• Process enrollments and payments
• Communicate with you about our services
• Send educational content and updates
• Analyze website usage and improve user experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website and services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and employee training
• Regular data backups

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for personalized advertising

You can manage cookie preferences through your browser settings or our cookie consent banner.

7. Your Rights and Choices

Under Australian Privacy Law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Australian Privacy Commissioner

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill legal obligations. Retention periods vary based on:

• Active student records: Duration of enrollment plus 7 years
• Marketing communications: Until you unsubscribe
• Website analytics: Up to 24 months
• Legal compliance: As required by Australian law

9. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by the Australian Privacy Commissioner
• Standard contractual clauses
• Binding corporate rules

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

14. Australian Privacy Compliance

This Privacy Policy complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). For more information about privacy rights in Australia, visit the Office of the Australian Information Commissioner (OAIC) website at oaic.gov.au.